Account deletion
Delete from the app
Open Settings › Backup & Export › Hidden & Recently Deleted. Under Privacy Erasure, choose Request account erasure, type DELETE, and confirm. Transfer or delete every Household you own first. TapStow waits 24 hours before processing so you can cancel a pending request from the same screen. Once processing starts, account credentials and protected account data are removed and access cannot be restored. Deleting an account does not automatically cancel an App Store subscription; subscriptions are managed through Apple.
If you cannot access the app
Send an account-deletion request through Drive Logic contact using the email address associated with the account. Do not send passwords, authentication codes, inventory photos, receipts, serial numbers, or precise locations. Drive Logic may request a limited verification step before acting on the account.
Delete recruitment details
If you only joined the early-testing list, use Drive Logic contact from the same email address and ask to remove your TapStow recruitment request. This does not require an app account.
What deletion covers
Deletion is intended to remove or deidentify the account profile and personal workspace content under that account's control. Before deletion, a Household workspace may need to be transferred to another owner or deleted separately. Content already transferred to or independently controlled by another workspace may remain with that workspace according to its permissions and obligations.
Information that may remain
Limited transaction, security, fraud-prevention, dispute, backup, or legal records may be retained when reasonably necessary or required by law, then removed or deidentified under applicable retention practices. App Store purchase history is controlled by Apple.
Export first
Use Settings › Backup & Export before deletion. Account deletion is intended to be permanent and may make synchronized records and attachments unrecoverable.
Questions
For help with deletion, visit TapStow Support.